How do I contact my insurance provider?

Modified on Wed, 5 Feb at 12:27 PM

At Spot, we collaborate with some of South Africa's top insurance providers to offer you personalized insurance deals based on your credit score. While we are not an insurance provider ourselves, you can always contact us through our in-app chat feature for assistance. If you prefer to communicate directly with the insurance provider, we are more than willing to provide you with their contact information. Additionally, we can escalate your query on your behalf for prompt resolution.


In the event that you experience a disconnection during a call with your insurance provider, there's no need to worry. Simply open your Spot app, tap on "Get Help," and we will go above and beyond to ensure that they call you back promptly.


If you have any further questions or require support, please feel free to reach out to us through the app.


Thank you for choosing Spot for your insurance needs.


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