Don’t worry! If you're not home when the courier comes to deliver your Spot card, they will make a second attempt to deliver it.
Here’s what happens:
- Second Attempt: The courier will try again to deliver your card if you’re not home during the first attempt.
- Notification: You’ll receive a message from our delivery partner, Pargo, notifying you of the second delivery attempt.
Why it's important: This process ensures that you receive your Spot card safely and securely. Completing the delivery ensures you can start using your Spot account and its full features.
Once your card is delivered, you can start using it for payments, top-ups, and more. If you have any further issues, our support team is always here to help!