I Failed My Verification Questions, What Should I Do?

Modified on Thu, 7 Nov at 12:20 PM


Don’t worry! If you happen to fail your verification questions, there’s no need to stress. Simply jump on a chat with one of our friendly agents who will be more than happy to assist you. We’re here to help you through the process and ensure you can get back on track!

To get a hold of us, you can chat to our Support Team by tapping the "Help" button in-app or on the website.
  • To find the "Help" button in the app, navigate to the homepage of your app, scroll down to the "Quick Links" section, select "More...", and then select the "Help" option:



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