I can't find my suburb on the address list, what should I do?

Modified on Thu, 6 Feb at 11:03 AM

Q: What should I do if I cannot find my suburb in the Spot app?

A: If you cannot find your suburb in the app, don’t worry! We can help update your address details. Simply provide the following information:

- Full Name

- Street Address (include house or flat number)

- Suburb

- Province

- Postal Code

- Phone Number


Q: How can I update my address details?

A: You can send the required details to [email protected] or start a live chat through the app for quick assistance.


Q: What happens after I provide the necessary information?

A: Once your address details are updated, you will receive a notification from Pargo confirming that your card is on the way.


If you encounter any issues or have further questions about updating your suburb details on the Spot app, please do not hesitate to reach out to our customer support team for assistance.

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