Q: What is Spot?
A: Spot is a transactional money app designed to make it easy for users to seamlessly receive and process payments all on one platform. We aim to provide a smooth and efficient experience for all your financial transactions!
A: Spot is a transactional money app designed to make it easy for users to seamlessly receive and process payments all on one platform. We aim to provide a smooth and efficient experience for all your financial transactions!
Q: Why do you need my personal details when I sign up?
A: The nature of our product requires us to comply with various regulatory obligations as outlined by South African law, including the Financial Intelligence Centre Act (FICA) and the Protection of Personal Information Act (POPI). The personal details you provide help us meet these legal requirements and allow us to get to know you better. This way, we can offer you customized services while also identifying and preventing fraudsters from entering our system.
A: The nature of our product requires us to comply with various regulatory obligations as outlined by South African law, including the Financial Intelligence Centre Act (FICA) and the Protection of Personal Information Act (POPI). The personal details you provide help us meet these legal requirements and allow us to get to know you better. This way, we can offer you customized services while also identifying and preventing fraudsters from entering our system.
Q: How do you protect my personal information?
A: When you enter your personal details, you’re trusting Spot to keep your information safe, and we take that trust seriously! We implement robust security measures to ensure that your data is protected and handled in accordance with the highest standards of privacy and security.
A: When you enter your personal details, you’re trusting Spot to keep your information safe, and we take that trust seriously! We implement robust security measures to ensure that your data is protected and handled in accordance with the highest standards of privacy and security.
Q: What happens if I have more questions about my data?
A: If you have any further questions or concerns about how we handle your personal information, please don’t hesitate to reach out to our support team. We’re here to help and ensure you feel confident using our services!
A: If you have any further questions or concerns about how we handle your personal information, please don’t hesitate to reach out to our support team. We’re here to help and ensure you feel confident using our services!
If you need assistance, you can chat to our Support Team by tapping the "Help" button in-app or on the website.
- To find the "Help" button, navigate to the homepage of your app, scroll down to the "Quick Links" section, select "More...", and then select the "Help" option:
Thank you for choosing Spot! We’re excited to have you with us!
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