There are a few reasons why you could be having trouble adding your email address. Here are some suggestions on how you can fix this.
- Check your internet connectivity and the spelling of your email address.
- Be sure to enter a valid email in the correct format as in the example: [email protected] or [email protected] and so on.
- You may have previously signed up using the same email address which causes conflict.
If you need assistance, you can chat to our Support Team by tapping the "Help" button in-app or on the website.
- To find the "Help" button, navigate to the homepage of your app, scroll down to the "Quick Links" section, select "More...", and then select the "Help" option:
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