When can I collect my card from my Click and Collect Pick-up Point?

Modified on Thu, 6 Feb at 10:17 PM

Q: How can I collect my card from the selected Pargo Pick-up Point?

A: You will be able to collect your card from your selected Pargo Pick-up Point as soon as you receive your One Time Pin (OTP) via SMS and email from our courier partner, Pargo.


Q: How long do I have to collect my card?

A: You have 14 days to collect your card from the Pargo Pick-up Point. Please note that if you fail to collect it within 14 days, your OTP will become invalid.


If you get stuck, you can chat with our Support Team by tapping the "Help" button in-app or on the website.


Thank you.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article