How do I freeze and unfreeze my virtual cards?

Modified on Wed, 25 Sep at 12:06 PM

You can freeze and unfreeze your virtual card instantly in the cards section of your Spot app. Heads up: You won't be able to make any transactions or see your transaction history once you've frozen your card.

To freeze your card:

  1. Tap the card icon at the bottom of your home screen.
  2. Tap on the card you want to freeze and hit Freeze card.
  3. We'll ask you to confirm, you choose Yes to freeze or No to cancel.

To unfreeze your card:

  1. Tap the card icon at the bottom of your home screen.
  2. Toggle to the Frozen cards section.
  3. Tap on the card you want to freeze and hit Unfreeze card.
  4. We'll ask you to confirm, you choose Yes to unfreeze or No to cancel.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article