This may be inconvenient, but we'd need to temporarily lock your account while we conduct an investigation. During this time, you won’t be able to make any transactions.
We need to ensure that your use of the Spot app complies with our Terms & Conditions, including restrictions on activities like rewards gaming, money looping, or money laundering. Our team will review the matter, which may take up to 5 days to resolve. Please be aware that we may request additional documentation from you if needed.
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