It looks like your airtime rewards are missing. Here's what might have happened and what you can do to resolve it:
Why This Happened:
- Expired Rewards: Airtime rewards are valid for 30 days only. If it's been over 30 days since you earned them, they may have expired.
- Unlinked Spot Number: Your Spot number might not be connected to your account, which can block rewards from being credited properly.
If none of these apply, it may be helpful to contact customer support on chat for further assistance.
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