- Q1: How can I update my mobile number in the Spot app?
- A1: To update your mobile number, you need to log in to your Spot app using your old mobile number and PIN. Once logged in, navigate to your Profile, select Personal Details, and then choose "Change mobile number." Enter your new number and follow the prompts to complete the update.
- Q2: What do I need to access my Spot account to change my mobile number?
- A2: You will need to use your old mobile number and your PIN to access your Spot account.
- Q3: What happens after I enter my new mobile number?
- A3: After entering your new mobile number, you will receive a One-Time Password (OTP) sent to the new number. Ensure that the new SIM is active to receive the OTP.
- Q4: What should I do with the OTP?
- A4: Enter the OTP in the app and tap "Next" to proceed with the change.
- Q5: How will I know if my mobile number has been successfully updated?
- A5: You will receive a confirmation message indicating that your mobile number has been successfully changed. Tap "Okay" to finalize the process.
- Q6: What do I need to do the next time I sign in to the Spot app?
- A6: The next time you sign in, you will need to enter your new mobile number to access your Spot profile.
- Q7: What if I don’t have access to my old mobile number?
- A7: If you do not have access to your old mobile number, please contact Spot customer support for assistance with updating your account details.
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