Q: What are the requirements to qualify for a Spot card?
A: To qualify for a Spot card, ensure you have a minimum wallet balance of R89 for delivery. Alternatively, you can collect the card for free.
Q: How can I order my Spot card?
A: Follow these simple steps in your Spot app:
1. Sign in to your Spot App.
2. Tap the cards icon at the bottom.
3. Select "order your card."
4. Choose your delivery address.
5. Hit send to submit your order.
Q: How long does it take for the Spot card to arrive?
A: Your card will arrive in up to 5 working days, but it's usually faster.
Q: How do I activate my Spot card?
A: Once your card arrives, follow these steps to activate it:
1. Sign in to your Spot App.
2. Tap Cards again.
3. Go to the Physical Cards section.
4. Link your card by entering the 16-digit number and expiration date from the back.
5. Enter the OTP we send you and create a secure PIN (keep it secret!).
Q: How can I use the tap-to-pay feature on my Spot card?
A: To use the tap-to-pay feature, insert your card into a point-of-sale device and enter your PIN first.
We hope this FAQ guide helps you in getting and activating your Spot card. Happy spending!
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