What do I do if someone misuses the money in my Group account?

If you share your Group account with someone, it's important to ensure that you trust them with the funds in the account. Unfortunately, if misuse occurs, the responsibility falls on you to resolve the issue.

Here's our advice to protect your Group account:

1. Only share your account with people you trust. It’s essential to ensure you’re comfortable with everyone who has access.
2. Monitor account activity regularly. If you notice any suspicious activity, remove the person from the Group account immediately.
3. Review the Terms and Conditions. To fully understand your responsibilities and rights, read the shared account Ts&Cs here.
   
   

If you believe there has been a serious issue or need assistance, don't hesitate to reach out to our support team for further guidance.