It's easy to change your personal information in your Spot app, just follow these steps for the details you'd like to change:


Changing Your Email Address:

  1. Sign in to your Spot app.
  2. Tap on the bubble at the top right of your app screen that has your initials.
  3. Tap on "Personal Details".
  4. Locate your email address and tap on the green pen and paper icon next to it.
  5. Give us a few moments while we work our magic and update your details.
  6. Check out your profile details, you should see your new email address. 


Changing Your Home/Postal Address:


  1. Sign in to your Spot app.
  2. Tap Profile on the bottom right of your app screen.
  3. Tap Edit profile.
  4. Tap Change personal details.
  5. Enter your new street number, address, city, province, and postal code.
  6. Hit Next and you’re all set.


Changing Your Mobile Number:


  1. Sign in to your Spot app.
  2. Tap Profile at the bottom right of your app screen.
  3. Select Change mobile number, enter your new number, then tap Change. 
  4. We'll send you an OTP to the new number, so make sure the new sim is active. 
  5. Enter the OTP and tap Next.
  6. Do you see a message confirming your change? Great, hit Okay and you’re good to go.