It's easy to change your personal information in your Spot app, just follow these steps for the details you'd like to change:
Changing Your Email Address:
- Sign in to your Spot app.
- Tap on the bubble at the top right of your app screen that has your initials.
- Tap on "Personal Details".
- Locate your email address and tap on the green pen and paper icon next to it.
- Give us a few moments while we work our magic and update your details.
- Check out your profile details, you should see your new email address.
Changing Your Home/Postal Address:
- Sign in to your Spot app.
- Tap Profile on the bottom right of your app screen.
- Tap Edit profile.
- Tap Change personal details.
- Enter your new street number, address, city, province, and postal code.
- Hit Next and you’re all set.
Changing Your Mobile Number:
- Sign in to your Spot app.
- Tap Profile at the bottom right of your app screen.
- Select Change mobile number, enter your new number, then tap Change.
- We'll send you an OTP to the new number, so make sure the new sim is active.
- Enter the OTP and tap Next.
- Do you see a message confirming your change? Great, hit Okay and you’re good to go.