Our verification system does not accept copies or temporary documents.
This is because we need to follow the FICA requirements policy set by the Department of Home Affairs.
Click here to find out which documents we accept
If you need assistance, you can chat with our Support Team by tapping the "Help" button in-app or on the website.
- To find the "Help" button in the app, navigate to the homepage of your app, scroll down to the "Quick Links" section, select "More...", and then select the "Help" option:
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