• Q: How long does it take for beneficiary payments to process?
    A: Beneficiary payments may take 1-3 business days to process, similar to normal EFT payments.

    Q: What should I do if my beneficiary hasn't received their funds after 4 days?
    A: If your beneficiary has not received their funds after 4 days, please reach out to us for assistance.
  • You can chat with us by tapping the "Get help" button in your Spot app or email us at [email protected]. Our team will be happy to investigate and help resolve any issues with the payment.

    We strive to ensure a smooth and efficient payment process for all our users. If you have any further questions or concerns regarding beneficiary payments, please do not hesitate to contact us for support.